TandemTrace
// Cyber insurance · Policyholder incentive program

Reward policyholders for getting faster at security.

TandemTrace helps cyber insurance partners turn continuous security operations into a meaningful policyholder benefit. Eligible organizations receive 24/7 investigation and hunting—and can qualify for risk-informed policy incentives defined by the insurance partner.

For the policyholder

Faster detection. Faster response. Less operational strain.

Enterprise-grade investigation capacity across the security tools already deployed.

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For the insurance partner

Lower exposure. Better engagement. Measurable evidence.

A practical service aligned with prevention and risk improvement throughout the policy term.

// 01

Make better policy terms a reason
to improve security operations.

01

Premium credit

Eligible participating policyholders may receive a credit or discount under the partner’s underwriting framework.

02

Deductible benefit

Demonstrated participation and operational maturity may support a different deductible structure.

03

Coverage eligibility

Continuous investigation can become part of a pathway toward defined limits, coverages, or renewal terms.

04

Funded service

The partner can include or subsidize TandemTrace as an active risk-reduction benefit for selected segments.

Illustrative program options only. All incentives remain subject to the insurance partner’s underwriting rules, actuarial review, policy language, and applicable regulation.

// 02

A simple path from participation
to proven improvement.

01 / ENROLL

Define eligibility.

The partner selects a policyholder segment, required controls, and program boundaries.

02 / CONNECT

Use existing tools.

Read-only integrations connect eligible SIEM, EDR, identity, and cloud systems.

03 / OPERATE

Investigate 24/7.

Alerts are investigated continuously; threat hunts run across the available evidence.

04 / IMPROVE

Reduce MTTD and MTTR.

Material findings reach humans faster, with evidence and next actions attached.

05 / REWARD

Apply the incentive.

Agreed measures inform the partner’s own eligibility or renewal process.

// 03

Give renewal conversations
operational evidence.

Illustrative scorecard

Measure work that changes exposure.

The goal is not another generic security score. It is a clear record of investigation capacity, speed, coverage, and follow-through.

SpeedTime to triage, MTTD, time to escalation, and MTTR for agreed workflows.
CoverageEligible alerts investigated, after-hours attention, backlog, and evidence gaps.
ActionMaterial escalations, approved response, remediation completion, and recurring issues.
ParticipationConnected data sources, operating continuity, reviews completed, and agreed improvements adopted.
// 04

Built to earn trust on
both sides of the policy.

Policyholder control

Read-only by default.

Least-privilege access, no endpoint agent requirement, and no response action without the agreed approval model.

Evidence first

Decisions with receipts.

Findings are grounded in actual telemetry, with the queries, pivots, evidence, and reasoning recorded.

Defined sharing

Agreed program reporting.

The partner and policyholder define which measures support the program; raw customer telemetry need not become underwriting data.

One cohort · One incentive · Clear measures

Build a policyholder incentive pilot.

Start with a defined segment and test whether continuous investigation improves operational speed, coverage, participation, and the policyholder experience.

Bring a target policyholder profile and the incentive you want to explore. We’ll map eligibility, technical fit, measures, and rollout.

Build the pilot ↗